I’ve been using a troublesome ISP for over 6 years. Now, after so many technical issues, so much frustration and a couple months of some new issues, like failed connections and having certain ports blocked, I’ve finally moved to the best ISP (Internet Service Provider) around: 013 NetVision.
My parents are divorced (and it’s perfectly fine) and each use a different ISP: my mom uses 012 Smile and my dad uses 013 NetVision. Using both ISPs over the years made me see how one works very well while the other does not. For as far as I can remember, I’ve used NetVision without any issues at all and don’t recall making any calls to their technical support line. (There was one last week, but that turned out to be the server’s fault - it was busy - and my own, not opening certain ports after reconfiguring my router) However, I do recall making countless calls to 012 and Bezeq (my infrastructure company) to solve technical issues, only calling Bezeq because 012 simply didn’t fix it and I thought it may not be their issue. This made me realize we should switch, and after postponing it for so long - I realized this almost 2 years ago - I finally did it, after new problems popped up with 012. Many connections just failed or froze, mainly on Google. Yes, Google. It took me loads of stops and reloads to get just one search done, which defeated the purpose of Google: Speedy searches. After that, I finally snapped and switched.
Long story short, I’ve had various deals offered to me and ended up picking this one: a combined plan consisting of internet service at 10Mbit/s (1.25MB/s)and getting the infrastructure at the same speed through the same ISP, for just ₪150/month. (Though, my infrastructure provider would still be Bezeq. However, that’s just fine.) Seeing as the infrastructure alone was offered for ₪100/month through Bezeq, and the other deals cost about ₪65-75/month, I figured it was the best one.
And now, after finishing it up and configuring my network, I’ve finally left that bad, old ISP and my connection is already better. Raptr, which was for some reason blocked on 012, now works flawlessly and server connections no longer fail. So now, I’m happy. :-)
About a month after I got my new PC I noticed something: the power supplier was acting odd. Sometimes, out-of-the-blue it would just restart (no Windows BSOD pun intended). About 2 months later (I couldn’t find the time earlier - go figure!) I went to my PC parts supplier and assembler and asked them to replace the power supplier. They did, but then it was another odd-acting one. This time? Whenever a component needed massive power (mainly the graphics card), it would just crash electrically and will not turn back on until I switched off the power supplier, took out the power cable, put it back in, switched it on again and pressed the power button. So I went over there again. On the spot, they replaced it with another weird one. That one would not supply enough power, so whenever I tried to play a game it would run amazingly slow. And they forgot to plug the DVD drive back in when switching the cables all over the place. So this time they sent a tech to me to make it up to me and he installed a new power supplier, this time a GOOD one, (Good as in not faulty, not as in the scale: “bad-ok-good-perfect”.) and connected the drive again. Then it was all good.